At Littnews, we strive to ensure our customers are satisfied with their purchases. This policy outlines the terms for returning items and canceling orders.
1. Order Cancellations
- Before Shipping: You can cancel your order for a full refund as long as it hasn’t been processed for shipping. Contact us immediately at support@littnews.com / littnewsinfo@gmail.com with your order details.
- After Shipping: Orders already shipped cannot be canceled. In this case, refer to our returns process.
2. Returns
We accept returns under the following conditions:
- Eligibility: Items must be unused, in their original packaging, and returned within 14 days of delivery.
- Exceptions: Certain items, such as perishable goods, personalized items, or digital downloads, are not eligible for return unless defective.
3. Defective or Incorrect Items
If you receive a defective or incorrect product, please contact us within 7 days of receipt with the following:
- A description of the issue,
- Photos of the item and packaging.
We will arrange a replacement or refund as appropriate.
4. Refunds
- Refunds are issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
- Refunds may take 5-10 business days to process after approval.
5. Return Process
- Contact us at support@littnews.com / littnewsinfo@gmail.com to initiate the return process.
- Pack the item securely in its original packaging.
- Ship the item to the return address provided by our team (shipping costs are the responsibility of the customer unless otherwise noted).
For further questions or concerns about our return and cancellation policies, reach out to us at support@littnews.com / littnewsinfo@gmail.com